We are following all policies and recommended procedures put forth by the Ministry of Health, Public Health and all applicable Regulatory Colleges (Physiotherapist, Chiropractors and Massage Colleges of Ontario). This means that things will look a little different from what they were before. With that being said, one thing has not changed: our commitment to your safety and helping you reach your treatment goals.
A few changes to note:
All in-clinic patients will be screened for symptoms prior to their visit
Expect physio treatments to include a hybrid of in-clinic and virtual sessions
We ask that you call once you are in the parking lot, if we do not answer please walk up to the door and we will wave you in. We kindly ask any accompanying members to wait in the car if possible
Masks are mandatory throughout your visit at the clinic. Cloth masks are acceptable. (If you are unable to wear a mask, please call us prior to your appointment to discuss alternate options).
Sanitize hands upon entering the clinic.
Therapists schedules have been adjusted to allow for physical distancing between staff and patients
All staff will be in appropriate Personal Protective Equipment (PPE)
You will notice the addition of plexiglass barriers as well as floor markers to help maintain compliance with provincial regulations of physical distancing
Please note, if you are experiencing any of the symptoms listed, we kindly ask that you cancel your appointment. Please self-isolate, complete the online self-assessment tool and call your doctor or Telehealth Ontario (1-866-787-0000).
- Self assessment tool: https://covid-19.ontario.ca/self-assessment/
On behalf of the team, we would like to thank you for your cooperation and support during this difficult time as we continue to navigate and adapt the best possible solutions for the safety of our team and patients.
If you would like to schedule an appointment, please contact us and one of our patient experience coordinators will be happy to help you!